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PKA fails to deliver electronic manifest balancing

A RM1.4 million electronic transaction project, initiated by Port Klang Authority a year ago, lies in ruin in a further starling revelation of apathy and incompetence at the port authority undermining government's efforts to create a paperless e-commerce within the port and trading environment.
 
Port users and operators rained complaints on the stalled manifest balancing project as another manifestation of ineptitude of the port authority that seem clueless to progress on the project.
 
Industry sources said the port authority, which promised to introduce a digitized environment with the application the electronic clearance of manifest balancing by taking over the task from Selangor Royal Customs Department, is still groping in the dark after more than year.
 
It is understood a meeting was called last week by the authority to look into the matter in the light of complaints from port users who also raised the specter of the failed national port exchange that was highlighted in this column last week.
 
It was announced by PKA that the electronic manifest balancing would be part of the port exchange that never took off despite a high profile launch by the Minister of Transport Datuk Seri Dr Ling Liong Sik on 30 August last year.
 
The general manager of PKA, Datin Paduka O.C Phang boldly declared last August that manifests submitted by the freight forwarders and shipping agents would be captured by the authority in their computer systems and that it would do away with the need for input by third parties including the terminals.
 
"It is more that a year since we heard about it and we have no knowledge what has happened to the RM1.4 million "ghost" project that the port authority awarded to Dagang Net Technologies Sdn Bhd," said a source.
 
The new method of manifest balancing was expected to improve efficiency and productivity and save manpower costs.
 
The IT-based application was to allow documents to be automatically matched.
 
The new system when fully implemented was expected to ensure that all cargo declared matched against the documents that have been lodged with PKA and details in the declaration are checked with the details in the manifests.
 
PKA, which has been delegated the responsibility to administer free zone at the port by the Ministry of Finance, assumes responsibility for the manifest balancing.
 
Freight forwarders said the electronic system would have allowed them to submit their House BL directly compared to the current practice of submitting the manifest using the 'principal shipping agent' code via shipping agents mail box.
 
"We were also told that the new system could handle vessels that call at more than one terminal and that government agencies could retrieve full manifest information by accessing the system," said a major freight forwarder.
 
"This is another instance of failed promise by PKA which goes around making dubious claim displaying in an environment that lacks transparency and accountability," the source added.
 
"We are dismayed by the incompetence of PKA and we want the general manager of PKA to explain why there is no result after so much money had been spent," said the source from the freight forwarding company.

             

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